Legal & Data Policy

Privacy Policy

This page explains how Touchstone Digital Corp. collects, uses, shares, retains, and protects personal information.

Applies to: Philippine entity — Touchstone Digital Corp.

Legal Information

Privacy Policy

This Privacy Policy explains how our Philippine entity handles personal information for digital marketing and related professional services. It is written to provide clear, practical guidance on what we collect, why we process it, and how you can exercise your rights.

Who Controls the Data

For services managed through our Philippine operations, the data controller is our Philippine business entity ("Company", "we", "us"). We determine the purposes and means of processing personal information described in this policy.

Categories of Personal Information Collected

  • Identity and contact data, such as name, email address, and company details.
  • Service and project data, including campaign goals, brand materials, and inquiry records.
  • Technical and usage data, such as website interaction logs, device/browser data, and cookie signals.
  • Communication records, including email correspondence and support requests.

Purposes and Legal Bases for Processing

We process personal information for legitimate, defined business purposes, including:

  • Responding to inquiries and preparing service proposals.
  • Delivering contracted digital marketing and related professional services.
  • Managing billing, compliance, fraud prevention, and service quality.
  • Meeting legal and regulatory obligations.

Depending on context, our legal bases include consent, contractual necessity, legal obligation, and legitimate interests balanced with your rights.

Direct Marketing and Opt-Out

We may send service-related updates or marketing communications where permitted by law. You may opt out at any time by using the unsubscribe instruction in the message or by contacting us directly.

Sharing Categories

We may share personal information with the following categories when required for service delivery or compliance:

  • Professional advisors and payment, analytics, or communications service providers.
  • Technology and infrastructure partners that support secure operations.
  • Regulators, courts, or public authorities when required by applicable law.

Personal Information Is Not Sold

We do not sell personal information. We also do not disclose personal information for third-party direct marketing in exchange for monetary compensation.

International Transfers and Safeguards

Because our service operations may involve cross-border tools and partners, personal information may be processed outside the Philippines. Where transfers occur, we apply reasonable contractual, technical, and organizational safeguards appropriate to the transfer context.

Retention

We retain personal information only for as long as necessary to fulfill the purposes in this policy, satisfy legal or accounting requirements, resolve disputes, and enforce our agreements.

Security

We use appropriate administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, alteration, or loss.

User Rights

Subject to applicable law, you may have rights to:

  • Request access to your personal information.
  • Request correction, deletion, or restriction of processing.
  • Object to specific processing activities.
  • Withdraw consent where processing relies on consent.

Cookies

We use cookies and similar technologies to support website functionality, improve user experience, and understand site usage. You can control cookies through browser settings.

Children's Privacy

Our services are intended for business and professional audiences and are not directed to children. If we become aware that personal information from a child has been provided inappropriately, we will take reasonable steps to delete it.

Policy Updates

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. The updated version will be posted on this page with the latest effective date.

Effective date: August 20, 2026

Contact Details for Privacy Concerns

For privacy-related requests or concerns, contact our privacy team through email or our contact page.