These terms govern your use of this website and your engagement of Touchstone Digital Corp.’s digital marketing and advertising services in the Philippines.
Legal
These terms apply to services provided by our Philippine entity and are written to clearly explain engagement scope, responsibilities, and legal boundaries.
By requesting, purchasing, or continuing to use our services, you confirm that you have read and accepted these Terms and Conditions. If you act on behalf of a business, you represent that you are authorized to bind that business to these terms.
Our services may include digital marketing strategy, advertising support, SEO, social media marketing, content marketing, online publicity, and author or book marketing. Exact activities depend on the selected service package or written engagement terms.
Project-specific documents such as proposals, service orders, email confirmations, and approved work plans define deliverables, timelines, and fees for each engagement. Where a specific order document conflicts with general website copy, the signed or accepted order-specific terms control for that project.
Clients are responsible for providing accurate business information, timely approvals, required brand assets, and lawful access to relevant platforms. Delays in materials, approvals, or account access may affect timelines and outcomes.
Marketing performance can be influenced by market behavior, audience response, competition, and third-party platform policies. We provide professional services and strategic execution but do not guarantee specific rankings, lead volume, sales levels, approvals, or platform decisions.
Each party retains ownership of its pre-existing intellectual property. Upon full payment for applicable work, the client receives rights to approved final deliverables as defined in the order documents, while we retain rights to internal methods, templates, know-how, and non-client-specific tools.
Fees, billing schedules, and due dates are set in the relevant proposal, invoice, or service order. Unless otherwise stated, invoices are payable according to the indicated due date, and continued service may depend on timely payment of outstanding amounts.
Refund and cancellation handling is governed by our dedicated policy page. Please review the full terms at Refund & Cancellation Policy.
Both parties agree to protect non-public business, technical, and commercial information shared during the engagement. Confidential information will be used only for service performance and managed with reasonable care.
We process personal data in line with applicable data-protection requirements and according to our published privacy practices. For details, see our Privacy Policy.
Clients may not use our services for unlawful, deceptive, abusive, infringing, or harmful activities. We may decline, suspend, or terminate services that present legal, compliance, reputational, or operational risk.
To the extent permitted by applicable law, our liability is limited to direct losses reasonably connected to the specific service engagement and does not extend to indirect, incidental, or consequential losses arising from market conditions or third-party platform actions.
Neither party is liable for delay or non-performance caused by events beyond reasonable control, including severe outages, regulatory actions, natural events, or other major disruptions. Affected obligations are suspended for the duration of the event.
These terms are interpreted under applicable Philippine law, without limiting any mandatory legal protections available to clients in relevant jurisdictions. For official inquiries, notices, or clarifications, please use the channels listed on our Contact page.
