1. Acceptance of Terms
By accessing this website, submitting an inquiry, or engaging our services, you agree to these U.S. Terms & Conditions. If you do not agree, you should not use the website or proceed with services.
U.S. Website Legal Terms
U.S. Terms & Conditions
This page governs access to this website and the engagement of Touchstone's U.S. digital marketing and advertising services, including related service terms and usage obligations.
- U.S. Legal Entity
- Westmore LLC d/b/a Touchstone Digital LLC
Legal
U.S. Terms & Conditions
These terms govern use of our website and U.S.-facing digital marketing services. Please review each clause carefully before requesting or purchasing services.
Last updated: August 20, 2026
2. Covered Services
These terms apply to our digital marketing and related professional services, including advertising, SEO, social media marketing, content marketing, online publicity, and specialized author or book marketing support.
3. Service Documents Hierarchy
Project-specific terms are defined in applicable proposals, quotations, statements of work (SOWs), service agreements, order forms, or invoices. Where a conflict exists, the signed or accepted project document controls for that specific engagement, and these website terms continue to apply to all other matters.
4. Client Responsibilities
Clients must provide timely approvals, accurate business information, required access credentials, and lawful content assets. Delays, incomplete inputs, or restricted access may affect delivery timelines and outcomes.
5. No Guaranteed Results
Marketing performance is influenced by market conditions, platform algorithms, competition, audience behavior, and client-side decisions. We do not guarantee specific rankings, lead volumes, media placements, or revenue outcomes.
6. Third-Party Platforms & Payment Providers
Campaign execution may involve third-party services such as search engines, social platforms, ad networks, analytics tools, publishing channels, and payment providers. Their terms, policies, fees, and technical constraints are outside our control and remain your responsibility where applicable.
7. Intellectual Property
Each party retains ownership of its pre-existing intellectual property. Upon full payment of applicable fees, clients receive the usage rights specified in the governing engagement documents for deliverables created under that engagement, excluding third-party licensed materials.
8. Payment Expectations
Fees, billing cycles, due dates, and payment methods are set out in the applicable proposal, order form, service agreement, or invoice. Late payments may result in paused work, revised timelines, or additional charges as permitted by law and contract.
9. Cancellation & Refunds
Cancellation and refund handling follows our published policy and any engagement-specific terms. Please review the U.S. Refund & Cancellation Policy for detailed rules.
10. Confidentiality
We treat non-public client information as confidential and use it solely for service delivery, compliance, and operational support. Clients must likewise protect any confidential methodology, pricing, or strategic material shared during the engagement.
11. Privacy
Our collection and processing of personal information is governed by our privacy disclosures. Please review the U.S. Privacy Policy for details.
12. Telemarketing Compliance
Where outreach support is provided, both parties agree to comply with applicable U.S. telemarketing, anti-spam, and consumer-protection requirements, including consent, disclosure, suppression-list, and record-keeping obligations relevant to campaign activity.
13. Prohibited Activities
You may not use our services or website for unlawful, deceptive, infringing, fraudulent, abusive, or harmful conduct, including unauthorized use of third-party content, misleading claims, or attempts to disrupt systems, communications, or platform integrity.
14. Limitation of Liability
To the maximum extent permitted by law, we are not liable for indirect, incidental, special, consequential, or exemplary damages, or for losses arising from third-party systems, platform policy changes, or client-supplied data inaccuracies.
15. Indemnification
You agree to defend, indemnify, and hold our business and its representatives harmless from claims, liabilities, damages, and costs arising from your misuse of services, breach of these terms, or violation of applicable law or third-party rights.
16. Governing Law
These terms are governed by applicable U.S. law and the jurisdiction stated in the relevant client agreement or service document. Where no separate agreement defines venue, disputes will be handled in a commercially reasonable U.S. forum.
17. Updates & Contact
We may update these terms from time to time to reflect business, legal, or operational changes. For questions regarding these clauses or a specific engagement, please contact us through the Contact page.